YOUR INFORMATION

Inquiry privacy notice.

Why we collect your details

Lightload Labs LLC uses your name, email address, selected service, project goals, and any optional budget or timeline information to respond to your inquiry and discuss a potential project. Contact us at info@lightloadlabs.com.

How your request is handled

The form is hosted on Cloudflare and emails your request through Microsoft 365 to our info address. We do not keep a separate website inquiry database or log message bodies. To limit abuse, we keep short-lived request counters with hashed network identifiers; these expire within 24 hours and contain no inquiry content. Hosting and authentication providers may process operational and security logs under their configured retention policies. No advertising trackers or marketing signup are part of this form.

How long we keep inquiries

For inquiries that do not become a project, we review and manually delete inquiry emails within 90 days of the last contact. For agreed projects, retention is set in the project agreement and applicable recordkeeping requirements.

Access, correction and deletion

Contact info@lightloadlabs.com to request access, correction, or deletion of your inquiry information. Please do not include sensitive personal, financial, or confidential information in the form.